Effective: September 1st, 2018
If you have any questions or concerns, please don't hesitate to contact us at
with the Subject "Privacy Concerns."
WHAT INFORMATION GUIDING GLOW CANDLE CO. COLLECTS
Guiding Glow collects and stores information from visitors to this Web Site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web Site. To serve you better, we may combine information you give us with other information which is publicly available.
We may collect and store certain other information automatically whenever you interact with this Web Site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Web Site. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site and to provide our customers with a fulfilling shopping experience.
YOUR CALIFORNIA RIGHTS
IS INFORMATION COLLECTED FROM CHILDREN?
This Web Site is not intended for or directed to anyone under the age of 13. We do not sell or ship any items ordered through this Web Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us.
DOES GUIDING GLOW CANDLE CO. SHARE YOUR INFORMATION WITH OTHERS?
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Web Sites or the public.
The security of your information is very important to us and we will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above. Through the Wix Store, we use Secure Socket Layer (SSL) encryption technology to protect the security of your online order information.
While we implement these and other security measures on our Web Site, please note that 100% security is not always possible. You are responsible in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.
If you are registered with Guiding Glow Candle Co. on our Web Site and would like us to remove you from our list, please contact us at Subject "List Removal." When you place an order through our site, we will retain your order information for our records unless or until you ask us to delete this information.